Welcome to Cedar Creek Computer Services

Remote Support

 

 

PC Support over the Web and Phone for $60/hour.  We go the extra mile to ensure your support session is both pleasant and productive and that your technical issues are resolved in the most cost effective manner. We can also dispatch a service technician to your location if we are unable to resolve your problem over the web remotely*.  As long as you have a connection to the Internet, we can diagnose or fix most problems. Best of all it’s safe, secure and reliable.

An easy 3-step process:

  1. Submit your request for Remote Support for your home or business. (click here)

  2. A technician will contact you to schedule a Remote Support session within 1 business day.

  3. Work with our support staff to get your issues resolved.

On-site services available within our coverage area only.  Service calls located beyond 30 miles of Cedar Creek Computer Services may be subject to an additional mileage charge.  Additionally, you can bring your computer into our Montrose, Colorado repair shop.  In-shop rate is $60/hr and on-site rate services are $75/hr.

 
Our Support Plans
 

Pay per Incident

1/2 hr minimum for $30

$1/minute billed in 5 minute increments thereafter.

Total of $60/hr

 

3-Month Plan

$50/month which includes 1 hour of remote support per month. ($30 savings)

Total of 3 hours must be used by the 3 month expiration date.

 

12-Month Plan

$575/year which includes 1 hour of remote support per month. ($145 savings)

Total of 12 hours must be used by the 1 year expiration date.

 

 

Remote Support Request Form

 

 

 

 

 

 

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